Confirmations and Account Statements

Now that you understand what records firms must keep, let's look at what they must send to customers: trade confirmations and account statements.


Trade Confirmations (SEC Rule 10b-10)

A trade confirmation is the official record of a completed transaction sent to the customer. Think of it as a receipt for every trade.

When it must be sent:

  • At or before the completion of the transaction (settlement date)

What it must include:

Required DisclosureDetails
Date and timeWhen the transaction occurred
Security name and CUSIP (Committee on Uniform Securities Identification Procedures) numberIdentifies the exact security
QuantityNumber of shares or units
Price and total amountWhat the customer paid or received
Firm's capacityWhether the firm acted as agent or principal
Commission or markupAgent trades disclose commission; principal trades disclose markup/markdown
Settlement dateWhen the trade officially settles
Whether the trade was solicited or unsolicitedIndicates if the broker recommended the trade or the customer initiated it

Think of it this way: A confirmation is like a detailed receipt. It answers the key questions: what was traded, when, at what price, and how the firm got paid.

Exam Tip: Gotchas

  • The confirmation must disclose whether the firm acted as agent (earning a commission) or principal (earning a markup/markdown). This tells the customer how the firm was compensated.
  • Confirmations are sent at or before settlement, not at trade date. These are different dates.
  • Every order ticket must be marked solicited (broker recommended) or unsolicited (customer's idea). This distinction affects the firm's suitability obligations.

Account Statements (FINRA Rule 2231)

Account statements provide a periodic summary of a customer's entire account, including positions, balances, transactions, and fees.

Frequency requirements:

Account ActivityStatement Frequency
Account had activity during the monthMonthly
Account has holdings but no activityQuarterly (at minimum)

What must be included:

  • All securities positions
  • Account balances (cash and margin)
  • All transactions during the period
  • Fees and charges

Exam Tip: Gotchas

  • Monthly statements are required only when there is activity. Otherwise, quarterly is the minimum.
  • "Activity" includes purchases, sales, dividend payments, interest credits/debits, and transfers. A simple price change in a held security does not count as activity.