Quick Answer
Before a futures customer can trade, the firm must know the customer (gather and evaluate basic financial information), furnish the prescribed risk-disclosure statement verbatim and obtain a signed, dated acknowledgment, and paper the account with the customer agreement. Discretionary accounts add written authorization, supervision, and an experience bar for the associated person.
Opening a futures account is a sequence of duties the firm owes the customer up front: know the customer, disclose the risk in the exact prescribed words, and get the paperwork signed, all before trading begins. Discretionary accounts (where the firm can trade without asking first) pile on extra requirements. The exam loves the timing and the verbatim rule, so anchor on those.
Know Your Customer and Risk Disclosure
The futures Know Your Customer (KYC) duty is a customer-information and risk-disclosure rule that runs at the front end of the relationship.
- A firm must use due diligence to obtain basic information about the customer (financial background and circumstances such as income, net worth, and experience), evaluate that information, and ensure the customer has received adequate risk disclosure.
- Timing: the firm must obtain the information and provide the risk disclosure at or before the time the customer first opens the futures account (or first authorizes the firm to direct trading in it). Disclosure is a pre-trading duty, not an afterthought.
- The firm also refreshes that assessment when the customer's circumstances materially change.
What it is NOT: this is a know-your-customer and disclosure rule, not a suitability veto. It does not require the firm to make a final determination barring the customer from trading on suitability grounds. It requires gathering information, disclosing risk, and updating the assessment. This is a real difference from the retail-securities suitability regime tested on the Series 6 and Series 7 exams; futures does not test suitability that way.
Exam Tip: Gotchas
- Futures Know Your Customer (KYC) is NOT a suitability bar. The rule makes the firm gather information, evaluate it, and ensure risk disclosure. It does NOT force the firm to reject a customer as unsuitable the way retail-securities suitability can. An answer that says a futures firm must refuse an account on suitability grounds is applying the wrong exam's rule.
- The duty is pre-trading. The information-gathering and risk disclosure happen at or before account opening, not after the customer has started trading.
The Verbatim Risk Disclosure Statement
This is one of the most reliably tested points in the unit, and it turns on two words: verbatim and before.
- Before a futures account is opened, the futures commission merchant (FCM), or the introducing broker (IB) that introduces the account, must furnish the customer a written risk-disclosure statement whose language is prescribed and must be delivered essentially word-for-word. Only nonsubstantive additions (such as captions) are allowed.
- The firm must also receive the customer's signed, dated acknowledgment that the customer received and understood it before opening the account and before any trading.
The substance of the warning is the honest truth that futures trading is risky:
- The customer can lose the entire amount deposited to establish or maintain a position, and can lose more than that amount.
- Adverse market moves can trigger additional-margin calls on short notice.
- Failure to meet a margin call can force liquidation at a loss, with the customer liable for any resulting deficit.
Exam Tip: Gotchas
- The disclosure must be VERBATIM and BEFORE the account opens. The prescribed language is furnished essentially word-for-word (only nonsubstantive additions like captions allowed), and the firm must obtain the customer's signed, dated acknowledgment before opening the account and before any trading. A firm cannot soften or reword the warning to make trading sound safer, and it cannot open the account first and disclose the risk later.
- The warning says the customer can lose MORE than deposited. Futures losses are not capped at the amount deposited. An answer implying the customer's downside is limited to the initial deposit contradicts the required disclosure.
The Commodity Customer Agreement and Account Documents
Beyond knowing the customer and disclosing risk, opening the account means signing the governing paperwork.
- Opening the account includes executing the commodity customer agreement (the account agreement governing the customer relationship, margin obligations, and the firm's rights), alongside the signed risk-disclosure acknowledgment and the KYC account-information form.
- Together these form the standard account-opening package:
- Customer information (KYC)
- The verbatim risk disclosure plus signed acknowledgment
- The commodity customer agreement
Discretionary Accounts: Written Authorization and Supervision
A discretionary account is one in which the firm or its associated person (AP) may enter trades without the customer's prior approval of each order. Because that hands the firm a heightened level of trust, extra requirements apply.
- Written authorization: the customer must authorize the discretion in writing, through a power of attorney (POA) or an equivalent instrument. Verbal permission is not enough.
- The recognized exception is narrow time-and-price discretion on an order the customer has already decided to place (the customer picked the contract and the direction; the firm only judges the exact timing and price of entry). That narrow discretion does not need written trading authority.
- Account supervision and review: discretionary accounts must be supervised and reviewed by the firm, and the firm must keep records identifying which accounts are discretionary.
Exam Tip: Gotchas
- Full discretion requires WRITTEN authorization; a verbal go-ahead is not enough. A power of attorney (POA) or equivalent written instrument is required before the firm can trade the account without the customer's prior approval of each order.
- Time-and-price discretion is the narrow exception. If the customer already decided WHAT to trade and WHICH WAY, letting the firm pick only the exact timing and price of that one order does not require written trading authority. Do not confuse this sliver with full trading discretion, which does.
Associated Person Experience Requirement for Discretion
There is one more hurdle before an associated person (AP) can run a discretionary account: an experience bar.
- Before an AP may exercise discretion over a customer's futures account, the AP must have been continuously registered for at least two years and have worked in that registered capacity for that period. (In limited circumstances the requirement can be satisfied by a showing of equivalent experience.)
- The point is that discretion over someone else's money is reserved for a seasoned, proven AP, not a brand-new registrant.
All three requirements must line up for a valid discretionary arrangement handled by an AP: written authorization, firm supervision and review, and the AP's two-year experience.
Exam Tip: Gotchas
- A brand-new associated person (AP) cannot take discretion. The AP needs at least two years of continuous registration, working in that capacity, before exercising discretion. Written authorization and supervision are necessary but not sufficient on their own; the experience bar must also be met when an AP holds the discretion.